Notification of user subscription to courses

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tempuser
FormaLms User
Posts: 86
Joined: Wed Feb 28, 2018 8:26 am

Notification of user subscription to courses

Post by tempuser »

Hello,

When I add a user to a course, and while the checkbox titled 'send email to subscribed users' is checked, there is no email sent to added users, only notification to admin (although they are already added by admin himself).

What is the fix for this bug?

alfa24
Senior Boarder
Posts: 557
Joined: Fri Nov 24, 2017 8:45 am
Version: forma.lms 1.4.2

Re: Notification of user subscription to courses

Post by alfa24 »

Event manager screenshot?
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max
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Joined: Thu Mar 01, 2012 10:41 am

Re: Notification of user subscription to courses

Post by max »

Hi Tempuser, in our experience the e-mail sent to subscribed users works correctly. The notification to admin depends on the event manager settings, but the two things are not related.
Are you sure the users have an e-mail address associated to their profile? Have you tried enrolling yourself to a course and sending the message to you?
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tempuser
FormaLms User
Posts: 86
Joined: Wed Feb 28, 2018 8:26 am

Re: Notification of user subscription to courses

Post by tempuser »

Yes I tried this and the email is not sent. The sequence starts from the courses page, going to subscribers of the course, then 'add' then selecting users, confirming, checking the 'send email' checkbox, and submitting. The email is not sent. All users have verified and confirmed email addresses.

alfa24
Senior Boarder
Posts: 557
Joined: Fri Nov 24, 2017 8:45 am
Version: forma.lms 1.4.2

Re: Notification of user subscription to courses

Post by alfa24 »

Go to /appCore/index.php?modname=event_manager&op=display&of_platform=framework and post a screenshot.
I'm Jasmines, the One. If you need, you can contact me.

tempuser
FormaLms User
Posts: 86
Joined: Wed Feb 28, 2018 8:26 am

Re: Notification of user subscription to courses

Post by tempuser »

Everything is set to mandatory. I don't think even there is a setting for this scenario in the Event Manager. The checkbox is available at the time of adding users to the course, not in the Event Manager.

tempuser
FormaLms User
Posts: 86
Joined: Wed Feb 28, 2018 8:26 am

Re: Notification of user subscription to courses

Post by tempuser »

Anybody was able to reproduce this issue? The same thing happens when subscribing users to courses from the admin home page. What's wrong? The user email is valid and receives mails from other places in the system.

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murat
FormaLms User
Posts: 108
Joined: Fri Oct 12, 2012 6:28 pm
Version: forma.lms 2.0

Re: Notification of user subscription to courses

Post by murat »

Have you tried a copy lms on another server?
Hello,I'm Murat. If you need me, you can contact my mail

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