Unable to add new Users

Backend functionalities: user management, course management, reports, certificates, etc.
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kentraub
Newbie
Posts: 18
Joined: Wed Dec 12, 2012 9:35 pm

Unable to add new Users

Post by kentraub »

When I try to add a new user to my formalms 1.3 I am getting Error while processing the requested operation. Below is my server configuration information. How can I find a log as to what the error actually is?




Server configuration

Server address:
Server port: 443
Server name: learntapos.net
Server admin mail:
Server software: Microsoft-IIS/7.5


MySQL information

MySQL version: 5.6.23-log
Sql mode: STRICT_TRANS_TABLES,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Mysql Encoding: utf8
Mysql Collation: utf8_general_ci
Mysql Timezone: SYSTEM


Info about PHP

PHP version: 5.6.6
Site Timezone: America/Chicago
"safe_mode" configuration: Off
Configuration of "register_global": Off
Configuration of "magic_quotes_gpc": Off
Configuration of "upload_max_filesize": 10000M
Configuration of "post_max_size": 10000M
Configuration of "max_execution_time": 300s
LDAP: Off Consider this parameter only if you need to authenticate through LDAP
Configuration of "allow_url_include": Off

User avatar
canelli
FormaLms Guru
Posts: 490
Joined: Thu Nov 08, 2012 12:21 pm
Version: forma.lms 2.0
Contact:

Re: Unable to add new Users

Post by canelli »

I suspect it's a PHP version problem
PHP 5.6 is not supported . There are know issues with it. use only to test and report errors.
Suppported PHP versions are : 5.3 and 5.4

Claudio
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kentraub
Newbie
Posts: 18
Joined: Wed Dec 12, 2012 9:35 pm

Re: Unable to add new Users

Post by kentraub »

I tried downgrading to 5.4 and still get the same error

Server configuration

Server address:
Server port: 443
Server name: learntapos.net
Server admin mail:
Server software: Microsoft-IIS/7.5


MySQL information

MySQL version: 5.6.23-log
Sql mode: STRICT_TRANS_TABLES,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Mysql Encoding: utf8
Mysql Collation: utf8_general_ci
Mysql Timezone: SYSTEM


Info about PHP

PHP version: 5.4.38
Site Timezone: America/Chicago
"safe_mode" configuration: Off
Configuration of "register_global": Off
Configuration of "magic_quotes_gpc": Off
Configuration of "upload_max_filesize": 10000M
Configuration of "post_max_size": 10000M
Configuration of "max_execution_time": 300s
LDAP: Off Consider this parameter only if you need to authenticate through LDAP
Configuration of "allow_url_include": Off

kentraub
Newbie
Posts: 18
Joined: Wed Dec 12, 2012 9:35 pm

Re: Unable to add new Users

Post by kentraub »

Upon further review, it turned out that there was corruption when I updated my mysql server. I have it running successfully now.

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alberto
FormaLms Guru
Posts: 990
Joined: Fri Mar 02, 2012 9:18 am
Contact:

Re: Unable to add new Users

Post by alberto »

Ok, glad you solved! :)
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