I added a custom field on my platform (and flagged the option to make these custom fields mandatory during registration ; in Italian the option is: "Campi supplementari obbligatori").
Unfortunately if I try to register a new account oin my platform, the additional custom fields are not displayed and requested.
What the matter? I followed the online guide but I can't understand why this tool is not working
Thank you in advance
did you assign the field to the organisation chart? If I remember well, the guide specifies that step, too. If you don't assign it, it will never show up
I actually had this active since long ago. So yes, I selected Org. Chart.
Nevertheless, I tried to add them again or edit them (I see my Custom fields there) but no luck.
I hope you can help me.
Also, what do you mean with "disappeared"? What happened before they disappeared? You might have changed some options.