Installation gets Stuck at importing the database for englis

Install and configure FormaLMS and DoceboCE
ronnie
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Installation gets Stuck at importing the database for englis

Post by ronnie »

Hello,

Thanks for the good work you are doing there. I downloaded the software but whenever i try to install, the process of installing gets stuck at importing or running the data base for English. It stops there and does not continue.

Your help will be highly appreciated

Thank you
Ronnie
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max
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Re: Installation gets Stuck at importing the database for en

Post by max »

---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
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https://www.linkedin.com/in/massimilianoferrari
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ronnie
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Re: Installation gets Stuck at importing the database for en

Post by ronnie »

Hello,
I have tried to make fresh installation using the latest version but now the process to important database just keeps on loading as seen in the picture.

What could be the problem as to why it does not complete the installation

Your help will be highly appreciated

Thank you
Ronnie
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formalmsinstall.PNG
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max
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Re: Installation gets Stuck at importing the database for en

Post by max »

Ronnie, as I said you should check the thread I linked you and you'll find the answers...


viewtopic.php?f=2&t=11928&p=14610&hilit=stuck#p14610
viewtopic.php?f=2&t=11802&p=14383&hilit=language#p14383
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it
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max
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Re: Installation gets Stuck at importing the database for en

Post by max »

Moving to the English Forum
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it
ronnie
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Joined: Sun Apr 26, 2015 2:27 pm

Re: Installation gets Stuck at importing the database for en

Post by ronnie »

Hello,
Thanks for your reply. But i failed to understand what to do in order to over come it. What i need are the simple steps to overcome it


Thank you
Ronnie
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canelli
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Re: Installation gets Stuck at importing the database for en

Post by canelli »

Hi Ronnie
my fresh installation on a linux server with php 5.3 and mysql 5.5 work fine ( see attached screenshot )
forma14_install_step6.jpg
forma14_install_step6.jpg (61.14 KiB) Viewed 3709 times
Your installation stuck loading the initial database ( tables creation , importing initial data):
I think your problem is related with mysql or with the execution time of php
Pleae post info about your environment ( server , php , mysql )

In mean time
check the permission of the mysql db user : it must have all standard permission on database ( create table, select, ... )
check the value of "max_execution_time" variable in php.ini and set it to 90s or greater

Code: Select all

max_execution_time = 90

To retry installation , it's convenient delete first all tables

Claudio
Cercate nel forum le riposte prima di chiedere. Check the forum before posting
---------------
Claudio Anelli
Joint Technologies - Sistemi avanzati per l'information technology

http://www.joint-tech.com
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khoadd101
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Re: Installation gets Stuck at importing the database for en

Post by khoadd101 »

Hi Anelli,

I have a problem same Ronnie.
My fresh installation on a windows with php 5.5.24 and mysql 5.0.11 and Apache/2.4.12.
I set max_execution_time = 90 in php.ini.
Check the permission of the mysql db user: it must have all standard permission on database: OK
Please see attached screenshot:
Step 2: Image
Step 4: Image
Step 5: Image
Step 6: Image

I install 1st, 2nd, 3rd... but it generate 177 tables, 194 tables or other number table and the installer stop in step 6.

DB:
Image

I don't known what wrong, Please help me.

Thank you very much!
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canelli
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Re: Installation gets Stuck at importing the database for en

Post by canelli »

hi
the total number of tables in db are 241.

If in eahc run you have a variable number of table created it's seem a timeout problem.
Trey increase max_execution_time. Se it to 0 ( no timeout ) .
When change value in php.ini , remember restart apache
Cercate nel forum le riposte prima di chiedere. Check the forum before posting
---------------
Claudio Anelli
Joint Technologies - Sistemi avanzati per l'information technology

http://www.joint-tech.com
---------------
ronnie
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Joined: Sun Apr 26, 2015 2:27 pm

Re: Installation gets Stuck at importing the database for en

Post by ronnie »

Hello,
Is there away to increase max execution timeout without going to phpmyadmin ? because am on a shared host account meaning that i do not have access to php.ini

Otherwise i have completely failed to install the application

Your on advice on this will be highly appreciated

Thank you
Ronnie
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