Upload Error

Install and configure FormaLMS and DoceboCE
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Remi
FormaLms User
Posts: 44
Joined: Mon Apr 25, 2016 5:51 pm

Upload Error

Post by Remi »

Hello,

When I try to upload a scorm file to my content, I get this error:
error.PNG
error.PNG (4.11 KiB) Viewed 1320 times
How can I get a this to work?

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max
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Joined: Thu Mar 01, 2012 10:41 am
Version: forma.lms 2.4
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Re: Upload Error

Post by max »

Hi,

it can be for a number of reasons, each one has a different solution

- malformed scorm (missing imsmanifest.xml file) => have you correctly zipped your file?
- file is too big (the upload interface tells you the maximum file size) => you can configure that value from your pho settings
- connection issues => are you having connection problems?

Does it only happen with this specific file or does it happen every time?
Are you able to upload files in general (new LO - upload file)? => if not, you might have permissions issues on your folders
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it

Remi
FormaLms User
Posts: 44
Joined: Mon Apr 25, 2016 5:51 pm

Re: Upload Error

Post by Remi »

When I try to upload a scorm zip file that is larger than 50kb, then it gives me the 500 internal server error. When I upload 33k scorm zip file it uploads fine. What do you think it could be?

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max
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Posts: 2450
Joined: Thu Mar 01, 2012 10:41 am
Version: forma.lms 2.4
Contact:

Re: Upload Error

Post by max »

max wrote:Hi,

it can be for a number of reasons, each one has a different solution
- file is too big (the upload interface tells you the maximum file size) => you can configure that value from your php settings
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it

Remi
FormaLms User
Posts: 44
Joined: Mon Apr 25, 2016 5:51 pm

Re: Upload Error

Post by Remi »

This is my php settings:


file_uploads = ON
post_max_size = 350M
upload_max_filesize = 300M
max_execution_time = 500
memory_limit = 400M
max_input_vars = 1560
set_time_limit = 300

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max
FormaLms Guru
Posts: 2450
Joined: Thu Mar 01, 2012 10:41 am
Version: forma.lms 2.4
Contact:

Re: Upload Error

Post by max »

Ok,
therefore it must be some other configuration on your server, for example max_execution_time.
Sorry, but I am not technical enough to help you further. You probably need some help from specialists.

Anyway, this is not a bug so I am moving to configuration.
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it

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